Noel Leeming’s Tech Solutions team provided additional technical support, skills and knowledge to assist their internal team for the install and set up stage – overall reducing their workload. Noel Leeming were able to quickly adapt to the client requirements, having a team of their technicians become Extreme Network certified, to procure and install MIT’s network solution.
The success of the project has helped establish a strong relationship. Today, they continue to work together, meeting quarterly to discuss how the technologies are working and reviewing the performance. Jono Walker, Account Manager for Noel Leeming explains, “We take this opportunity to listen to their needs and their future plans. We look at this to see where we can help, what solutions we may have, what people, suppliers we can recommend or put them in touch with to assist.
We’re always looking at ways we can help add value to their staff and students.” Gerald Masters, Head of Technology Services at MIT further adds, “There are benefits to working with Noel Leeming, as a large organisation we can leverage their partnerships and buying power to deliver cost effective solutions, and their ability to take on new technologies when needed, even when it wasn’t on their books – they are able to adapt to our requirements.”